Privacy Policy
Last Updated: March 21, 2026One Bite Chocolate operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (hereinafter referred to as the "Service"). One Bite Chocolate is powered by Shopify, which allows us to provide you with this Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing the Service, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you or another individual, or that is reasonably linked to you or another individual. Personal information does not include information that is collected anonymously or de-identified, meaning information that cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you use the Service, your country/region, and as permitted or required by applicable law:
- Contact Information Includes your name, address, billing address, shipping address, phone number, and email address.
- Financial Information Includes credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
- Account Information Includes your username, password, security questions, preferences, and general settings.
- Transaction Information Includes items you have viewed, added to your cart, added to your wishlist, or purchased, returned, exchanged, canceled, and historical transaction records.
- Contact Records Includes information you provide when you contact us, such as content filled out when submitting a customer support inquiry.
- Device Information Includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage Information Includes information related to your use of the Service, including how and when you use or browse the Service.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you Including when you create an account, access or use the Service, contact us, or otherwise provide us with personal information;
- Automatically collected through the Service Including information collected from your device when you use our products or services or visit our website, and information obtained through the use of cookies and similar technologies;
- From our service providers Including when we engage them to provide specific technologies and collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the content of the services you use, we may use personal information for the following purposes:
- Provide, customize, and improve the Service. We use your personal information to provide the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and items of interest; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; supporting the posting of comments; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
- Marketing and advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, text message, or postal mail, and displaying online advertisements for products or services on the Service or other websites based on your previous purchases or items added to your shopping cart, and other activities within the Service.
- Security and fraud prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against possible fraudulent, illegal, dangerous, or malicious activities; ensure public safety; and maintain the security of our services. If you choose to use the Service and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with others.
- Contacting you We use your personal information to provide you with customer support, respond to your needs, provide efficient service, and maintain the business relationship between us.
- Legal reasons We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to address or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In specific circumstances, we may disclose your personal information to third parties within the scope of this Privacy Policy for legitimate purposes. Such circumstances may include:
- Disclosure to Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping, and delivery).
- Disclosure to business and marketing partners for the purpose of providing marketing services and delivering advertisements to you. For example, we may work with third-party services through Shopify to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners will use your information according to their respective privacy statements. Depending on your country/region, you may have the right to ask us to stop sharing your information for targeted advertising and marketing promotions based on your online activities across different merchants and websites.
- When you instruct, request, or otherwise consent to us disclosing specific information to a third party, for example, for product shipping, or through your use of social media widgets or login integration features.
- Disclosure within our affiliated companies or corporate group.
- In the event of business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, rights, and the rights of our users or others.
Relationship with Shopify
This Service is hosted by Shopify and collects and processes personal information about your visits and use of the Service to provide and improve services to you. Information you submit to this Service will be transferred and shared with Shopify and third parties who may be located outside your country/region to provide and improve services to you. Additionally, to help protect, develop, and improve our business, we use certain Shopify enhanced features that integrate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your requests to exercise your personal information use rights for the aforementioned purposes. For more information on how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country/region, you can exercise certain rights regarding your personal information here: Shopify Privacy Portal link.
Third-Party Websites and Links
This Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated with or controlled by us, please be sure to review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social media platforms, may also be viewed by other users of this Service and/or users of these third-party platforms, and our or third parties' use of this information is not restricted. Our provision of such links does not, in itself, imply our endorsement of the content of such platforms or their owners or operators, unless otherwise stated in this Service.
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